Course Purchase Terms and Conditions

Terms & Conditions

1. Company Details

Instructor College UK is a trading name of Amberstone Associates Limited.

Registered Office:

Unit A, 82 James Carter Road,

Mildenhall, Bury St. Edmunds,

England, IP28 7DE

Company Number: 07158472

All contracts are entered into with Amberstone Associates Limited.

Throughout these Terms:

• “We”, “Us”, “Our” refers to Amberstone Associates Limited
• “You” refers to the customer/trainee

2. The Agreement

By purchasing the Programme, you confirm that:

• You have read and understood the Pre-Contract Information
• You agree to these Terms & Conditions
• You are entering into a legally binding agreement

These Terms, together with the Pre-Contract Information, form the entire agreement.

3. Nature of the Programme

The Programme provides:

• Structured training and preparation for the ADI qualification process
• Online learning materials and guided development
• Practical and in-car training elements (subject to progression)

The Programme is delivered primarily as a digital training product.

The Programme does not include:

• DVSA tests or fees (unless explicitly stated)
• Guaranteed qualification
• Guaranteed employment, pupil supply, or earnings

The Programme is not sold on the basis of a fixed number of training hours.

4. Delivery of Training

Training may be delivered through:

• Online learning systems
• Remote sessions
• In-car training sessions (where applicable)

We reserve the right to:

• Modify course content or structure
• Substitute trainers where required
• Change delivery format where necessary
• Update, amend, or improve the Programme at any time

5. Practical Training & In-Car Sessions

In-car training is delivered on a staged and progression-based basis and forms part of the overall Programme.

Access to in-car training requires:

• Completion of required modules and coursework
• Attendance at required sessions
• Demonstration of appropriate competence and readiness

We:

• Do not guarantee any minimum or specific number of in-car training hours
• Determine the structure, timing, frequency, and duration of training
• May delay or withhold in-car training where required standards are not met

In-car training may be delivered through:

• Trainer-led sessions
• Supervised or observed sessions
• Real-world teaching experience (including trainee licence / PDI stage where applicable)

Failure to engage with the Programme may result in:

• Delayed progression
• Reduced access to practical training
• Removal from training stages where appropriate

6. Progression & Assessment

Progression through the Programme is not automatic.

You must:

• Complete all required training modules
• Attend required sessions
• Meet required performance standards

We reserve the right to:

• Require additional preparation
• Delay or restrict progression
• Assess readiness before advancement

7. Course Guarantees

   We may offer certain guarantees in relation to this Programme, including but not limited to:

   – A guaranteed opportunity to work with our driving school as a Trainee Instructor and, upon qualification, as an Approved Driving Instructor (ADI);
   – A minimum earnings guarantee during your first year as a qualified instructor;
   – A pass support and money-back guarantee.

   Full details of any guarantees, including eligibility criteria, exclusions, and calculation methods, are provided separately on our website and form part of this agreement.

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   7.1 General Conditions

   All guarantees are strictly conditional upon:

   – Full participation in the Programme and completion of all required training elements;
   – Meeting the required standards as determined by our training team;
   – Following all guidance, instructions, and recommended progression pathways;
   – Entering into and complying with any required Support Agreement;
   – Remaining available to take on pupils and operate within a reasonable geographical area as determined by us;
   – Maintaining appropriate conduct, reliability, and professional standards.

   Failure to meet these conditions may result in guarantees being withdrawn or withheld.

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   7.2 Guaranteed Trainee Instructor Position

   A guaranteed opportunity to work with our driving school as a Trainee Instructor (PDI) will be offered where the trainee:

   – Has successfully passed the ADI Part 2 test;
   – Has completed the required training programme;
   – Has been assessed and signed off by our training team as meeting the required standard.

   This opportunity:

   – Is subject to availability and business requirements;
   – Requires the trainee to enter into and comply with a Support Agreement (franchise) for a minimum period of 12 months;
   – Requires the trainee to remain reasonably available to take on pupils within a geographic area determined by us.

   This guarantee does not constitute a guarantee of a specific number of pupils or level of earnings.

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   7.3 Minimum Earnings Guarantee

   We may offer a minimum earnings guarantee (for example £45,000 in the first year) subject to the trainee:

   – Successfully qualifying as an ADI;
   – Entering into and completing a minimum 12-month Support Agreement;
   – Making all required payments under the Support Agreement with no arrears;
   – Actively taking on pupils and delivering lessons;
   – Maintaining reasonable availability to meet demand.

   Earnings are based on income generated from lessons delivered, less any applicable support or franchise fees.

   This guarantee:

   – Applies only where the trainee has fully complied with all requirements;
   – Does not apply where work is declined, availability is restricted, or standards are not maintained.

   Where applicable, any shortfall will be assessed and addressed in accordance with the specific terms of the guarantee.

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   7.4 Pass Support and Money Back Guarantee

   If a trainee is unsuccessful in completing the ADI Part 3 qualification:

   – Additional or corrective training will be provided at no additional cost, subject to availability;

   – If the trainee is unsuccessful after all available ADI Part 3 attempts, they will be re-enrolled onto the training programme free of charge;

   – If, after completing all required training, additional training, and all available ADI Part 3 attempts following re-enrolment, the trainee remains unsuccessful, the course training fees will be refunded.

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   7.5 Conditions of Refund Eligibility

   The money-back guarantee applies only where the trainee:

   – Has completed all required training and reached the required standard;
   – Has followed all guidance and training recommendations;
   – Has attended all required additional or corrective training sessions;
   – Has only taken ADI Part 3 test attempts when fully signed off by the training team;
   – Has made themselves reasonably available for training and development.

   The guarantee will not apply where:

   – Training is incomplete;
   – Test attempts are taken without approval;
   – Required standards are not met;
   – The trainee fails to engage fully with the Programme.

   Refunds apply to course training fees only and exclude third-party costs such as DVSA test fees.

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   7.6 General

   All guarantees:

   – Are subject to availability and business requirements;
   – Are not transferable;
   – May be withdrawn where conditions are not met;
   – Must be read in conjunction with the relevant guarantee pages and any applicable Support Agreement.

   Payments

• Payment must be made in full or via an agreed payment plan
• Failure to maintain payments may result in suspension of training
• Continued non-payment may result in termination

We reserve the right to:

• Withdraw access to training
• Prevent progression
• Terminate the agreement

All payments made are non-transferable.

9. Cooling-Off Period

You have the right to cancel within 14 days of purchase.

If you request access to training materials or begin the Programme within this period, you acknowledge that:

• Your right to a full refund may be reduced or lost
• We may make reasonable deductions for training and materials provided

10. Refund Policy

After the cooling-off period:

• Refunds are not guaranteed

Any refund offered will:

• Be at our sole discretion
• Take into account training delivered, access provided, and resources made available

No refunds will be issued where:

• The Programme has been substantially accessed
• The customer has failed to engage with the Programme
• The customer is removed due to breach of these Terms

11. Cancellations & Missed Sessions

• Missed sessions may be treated as delivered
• Rescheduling is at our discretion
• Repeated non-attendance may result in removal from the Programme

12. Timescales

• No qualification timeframe is guaranteed
• Progress depends on individual performance and DVSA availability

13. Your Responsibilities

You agree to:

• Engage fully with the Programme
• Attend required sessions
• Behave in a professional and respectful manner

Failure to do so may result in:

• Suspension
• Removal from the Programme

14. Liability

We are not liable for:

• DVSA delays or outcomes
• Failure to pass tests
• Loss of earnings or opportunity

Nothing in these Terms limits liability where it cannot legally be excluded.

15. Termination

We may terminate your access if:

• You breach these Terms
• You fail to make payments
• Your behaviour is inappropriate

No refund will be due in these circumstances.

16. Course Profile

Details of the Programme structure and content are set out in the Course Profile available on our website here:  https://instructorcollege.uk/course-profile/.

The Course Profile is provided for general guidance only and does not form a fixed or guaranteed description of the Programme.

We reserve the right to amend, update, or vary the Course Profile at any time to reflect changes or improvements to the Programme.

In the event of any inconsistency between the Course Profile and these Terms & Conditions, these Terms & Conditions shall take precedence.

17. Course Guarantees

We may offer certain guarantees in relation to this Programme, including but not limited to:

– A guaranteed opportunity to work with our driving school as a Trainee Instructor and, upon qualification, as an Approved Driving Instructor (ADI);
– A minimum earnings guarantee during your first year as a qualified instructor;
– A qualification support or money back guarantee.

All guarantees are strictly conditional upon:

– Full participation in the Programme and completion of all required training elements;
– Meeting the required standards as determined by our training team;
– Following all guidance, instructions, and recommended progression pathways;
– Entering into and complying with any required Support Agreement;
– Remaining available to take on pupils and operate within a reasonable geographical area as determined by us;
– Maintaining appropriate conduct, reliability, and professional standards.

Full details of any guarantees, including eligibility criteria, exclusions, and calculation methods, are provided separately on our website and form part of this agreement.

All guarantees are subject to full compliance with these Terms and Conditions and any applicable Support Agreement. Failure to meet these conditions may result in guarantees being withdrawn.

18. Entire Agreement

These Terms, together with the Pre-Contract Information, form the entire agreement and replace any prior discussions or representations.

19. Governing Law

This Agreement is governed by the laws of England and Wales.